Privacy policy

Who we are

Caspian Healthcare Foundation is a registered public charitable trust with its registered office at 11-3-876/1, New Mallepally, Hyderabad 500001, Telangana, India. PAN AADTC2568A. For any question about this policy, write to info@caspianfoundation.in.

What we collect

• When you donate: your name, email address, mobile number, and, if you choose to give them, your PAN and postal address. We also record the amount, the date and the programme you selected.
• When you enter or help judge the Diabesity Changemakers Award: your name, qualifications, registration number and council, institution, city, mobile number, email, the work you submit, any supporting PDF, CV or photograph you upload, and the payment reference for the entry fee. Patient nominators give their name, mobile number, optional email and their story.
• When you make a Diabetes Promise: the name you want on your card, the promise you chose, who you made it for, and, if you took the risk check, only the result band (low, moderate or high). Your answers to the risk check stay in your browser and are not sent to us. Your WhatsApp number is collected only if you give it and tick the box for reminders.
• When you write to us: your name, email address, mobile number if you give it, and the content of your message.
• When you attend a camp or screening: the health information needed to test you and explain the result, handled as clinical information.

We do not receive or store your card number, UPI identifier, bank details or any payment credential. Those go directly to our payment processor.

Why we collect it

• To process your donation and issue your receipt
• To report donations to the Income Tax Department as the law requires, which is why we ask for PAN and address
• To run the Diabesity Changemakers Award: checking eligibility and registration, judging, contacting entrants, nominators and jurors, and issuing certificates. An entry is shared only with the jurors assigned to it, who are bound to keep it confidential. Uploaded files are kept in private storage and opened only by the secretariat.
• To make your promise card, count promises and, if you asked for them, send you reminders on WhatsApp about the promise you made. Reply STOP at any time and the reminders end. Your name and promise are shown on your card only when you or someone you send your link to opens it.
• To answer your enquiry
• To keep the accounts and records a registered trust is required to keep

Who we share it with

Our payment processor, Razorpay, which handles the transaction. Our auditors and the Income Tax Department, where the law requires it. Nobody else. We do not sell, rent or pass donor or enquirer details to sponsors, partners, pharmaceutical companies or any other organisation.

How long we keep it

Donation records and receipts are kept for at least eight financial years, as required for trust accounts and tax records. Enquiries are kept for up to two years and then deleted. Diabetes Promise records are kept for two years and then deleted. Award records are kept for three years after the award year, so that results can be verified, and are then deleted, except payment records, which follow the eight year rule.

Your choices

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required by law to keep it. Write to info@caspianfoundation.in.

Cookies and analytics

This site does not set advertising cookies and does not track you across other websites. Our payment processor may set cookies that are necessary for the payment to work. We use privacy-respecting aggregate analytics to count page views; it does not identify you.

Children

This website is not directed at children and we do not knowingly collect personal information from them online. Children screened at our camps are seen with a parent or guardian present.